1. It’s not hard to see why innovation is becoming the design world’s favorite euphemism. Design sounds cosmetic and ephemeral; innovation sounds energetic and essential. Design conjures images of androgynous figures in black turtlenecks wielding clove cigarettes; innovators are forthright fellows with their shirtsleeves rolled up, covering whiteboards with vigorous magic-markered diagrams, arrows pointing to words like “Results!” But best of all, the cult of innovation neatly sidesteps the problem that has befuddled the business case for design from the beginning. Thomas Watson Jr.’s famous dictum “good design is good business” implies that there’s good design and there’s bad design; what he doesn’t reveal is how to reliably tell one from the other. Neither has anyone else. - Michael Bierut

    — http://observatory.designobserver.com/entry.html?entry=3857